At Governor Care and Services, we strive to provide the highest quality repair, servicing, and sales solutions for governors, actuators, and industrial machinery. Customer satisfaction is our priority, and we aim to ensure transparency in all our services.
1. Service Cancellation
- Customers may request cancellation of a service order within 24 hours of booking.
- Once the repair or servicing process has started, cancellation requests cannot be entertained.
- To cancel an order, please contact us at:
📧 Email: governorcareandservices9@gmail.com
📞 Phone: +91 9818569064
2. Refund Policy
- Advance Payments: If a cancellation is made within 24 hours of booking and before the commencement of work, the advance amount paid will be refunded (after deducting applicable transaction charges).
- Service in Progress: No refunds will be provided once the service or repair process has started.
- Completed Services: Payments made for completed services are non-refundable.
3. Product Sales & Parts
- For spare parts, actuators, or governors sold, cancellations are allowed only before dispatch.
- Once shipped, no cancellations will be accepted.
- Refunds for defective or damaged parts will only be issued after inspection and verification.
4. Processing of Refunds
- Approved refunds will be processed within 7–10 business days to the original payment method.
- In case of delays, please contact our support team for assistance.
5. Contact Us
For cancellation and refund-related queries, please reach out to us:
📧 governorcareandservices9@gmail.com
📞 +91 9818569064
📍 2193, SGM Nagar, NIT Faridabad, Haryana-121001
